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You Must Obey: The Unwritten Laws of Technology


By PC World Staff, with assistance from out Facebook friends and others

Gordon Moore has one law but we’ve got him beat. Here at the (unofficial) Tech Law Brain Trust, we maintain a definitive, ever-expanding archive of the laws that govern your technology experiences–whether you know it or not. Please scan these lists to ensure that you are in compliance.

Basic PC Laws
Let’s start with Nerve Central–the computer.

Law 1: Fix a computer for a friend or family member, and you’ll be tech support for life. –Danny Allen, PC World

Law 2: Build a computerfor someone, and he/she owns you! –Louis Farbstein, via PC World’s Facebook page

Law 3: Recommend a product that you’ve used with no problems, and the friend/family member who buys it will immediately descend into RMA [product return] hell. –Scott Keck, via PC World’s Facebook page

Law 4: Show any handy IT skills at work, and your company’s IT department will start referring difficult coworkers to you. –Lars Jacobsen, via PC World’s Facebook page

Law 5: If it’s broken and you call tech support, it will fix itself while you’re on hold. –Brenda Christensen, Public Relations, Servoy.com via HARO



Tech Support Rules
Now that you’ve mastered the basics, you’re ready to move on to Tech Support.

Law 1: Fix a computer for a friend or family member, and you’ll be tech support for life. –Danny Allen, PC World

Law 2: Build a computerfor someone, and he/she owns you! –Louis Farbstein, via PC World’s Facebook page

Law 3: Recommend a product that you’ve used with no problems, and the friend/family member who buys it will immediately descend into RMA [product return] hell. –Scott Keck, via PC World’s Facebook page

Law 4: Show any handy IT skills at work, and your company’s IT department will start referring difficult coworkers to you. –Lars Jacobsen, via PC World’s Facebook page

Law 5: If it’s broken and you call tech support, it will fix itself while you’re on hold. –Brenda Christensen, Public Relations, Servoy.com via HARO




Internet Ordinances
You can find a world of trouble online. For instance…

Law 1: Within a month of agreeing to be “friends” with your boss on Facebook you will regret it, big time. –Tom Spring, PC World

Law 2: The crappier the Web site, the sleazier (and sketchier) the ads. –Tom Spring, PC World

Law 3:When entering “Captcha” verification codes on a Web site, you’ll always type in the numeral 1 when the site wants a lowercase L, and a capital O when the site wants the number 0. –Steve Fox, PC World

Law 4: Just before taking out the boss in a WoW raid, your Internet connection will die. –Nick Mediati, PC World

Law 5: The difficulty involved in redeeming a rebate is directly proportional to the dollar value of the rebate. –Tom Spring, PC World

Law 6: A nasty draft e-mail will always find its way to the (unintended) recipient. –Brian X. Chen




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