May 21, 2012
But is the long-term viability and success of Facebook a slam dunk? You’d think so, considering 900 million people on the planet use the social network now valued at nearly $105 billion.Not everybody thinks so.The Telegraph’s Michael Deacon says he was once addicted to Facebook but now thinks its users hardly have anything to say on it compared with Twitter, which he calls “magnetic” because it “incessantly breaks and circulates news.” He even goes as far to say Facebook in a few years will “be as sad and lonely a ghost town as MySpace.”
I wouldn’t go quite that far, but he makes some valid points. Many people have grown tired of Facebook and do prefer alternate social networks, such as Google+.
Google certainly is serious about social and it’s no secret that Facebook wants more of Google’s advertising, but who will come out on top?
Social Networking RivalryYes, Facebook has a huge head start in social compared to Google, but Google+ users tend to be fiercely loyal because, honestly, it’s a great — albeit very different — product .
Unlike Facebook, Google+ is where you’re more likely to engage with strangers — many of whom reach out from countries around the world.
Just this morning I had a Google+ chat with a blogger from India who, even though he uses both Facebook and Google+, was only able to reach me through the latter where in seconds we were having a conversation about the merits of both social networks. Such contact wouldn’t have happened on Facebook because my Facebook friends are all in the U.S. and most of them know me personally, which means I keep my chat disabled because I don’t want people I haven’t seen in 20 years messaging me every time I check my stream.
Eric Norstrom, a molecular and cellular neurobiologist, is another person with whom I’ve connected through Google+.
Here’s how he aptly puts it:
“G+ is not FB, Twitter, or anything else. It’s G+. It’s great for content aggregation and collaboration in addition to the services provided by the other major social apps. It’s not people bleating on a street corner. It’s more like, you walk down a street and don’t see anyone, but then you go into a building and you find that there’s a party going on. Not only that, it’s a good party with interesting people talking about things you care about and leaving out things you don’t. Less noise, more signal.”
He’s right about Google+ being a more lively place to hang out. You’re not likely to see inane posts — most contain photos, videos or links to other interesting content. This morning someone in one of my circles shared a post by Google Maps touting a NASA map that shows where the May 20 eclipse can be seen. (See also “Google+ vs. Facebook: See How They Compare.”
Google’s Many Products are an Advantage
While there certainly were some privacy concerns when Google said it would share user data across its products, it can’t be denied that the company has created a slick and seamless experience for users.
On my Android phone I use Places, Maps and Navigation, YouTube, Voice, Talk, Calendar, Drive, Goggles, and Play Music, and many of these apps sync to the cloud for integration to the desktop.
In essence, Google has a very large window into what I’m doing, where I’m going, what I’m watching, and who I’m talking to. And this window stays open for much of every day I’m online or using my phone.
While Facebook also garners data from me when I’m on its network, I’m not there very often, relatively speaking.
Battle Over Advertising
Facebook has many fans, is growing on a billion users, and now has a big pile of money with which to continue to innovate. For instance, the company recently said that at some point it could launch an advertising network to display ads outside of its platform. That would be huge and put the company in a much better place to compete with Google.
CNET’s Rafe Needlemanwrote a great piece summing up the many ways Facebook and Google’s trajectories cross, particularly when it comes to advertising. And as he points out, both companies have their strengths.
“The infusion of public IPO money will embolden Facebook to take on Google directly in areas where it’s clearly weaker — primarily advertising, but also search and mobile. Google will defend its turf while simultaneously attacking Facebook in social (and hopefully in identity services),” he writes.
That last part — identity services that let you sign into a Website or account using your Facebook credentials — is definitely something Facebook has a good hold on, and as Needleman points out, it’s something Google needs to get better at marketing.
But Google is kicking it with mobile. CEO Larry Page, in a letter to investors last month said the company is “seeing a hugely positive revenue impact from mobile advertising, which grew to a run rate of over $2.5 billion by the third quarter of 2011 — two and a half times more than at the same point in 2010.”
Can Facebook figure out how to get some of that pie? It had better — its users are now using the social network more from their mobile devices than from their desktops.
If it doesn’t, Michael Deacon’s dire prediction about Facebook might just come true.
