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Posts Tagged ‘ Google ’

By Jeff Bertolucci
September 3, 2010

SAN FRANCISCO – Today’s unveiling of a smaller, cheaper Apple TV set-top box is the latest in a long line of tech industry efforts to conquer the living room. Recent reports and rumors have Amazon, Google, Microsoft, and Sony all developing low-cost entertainment devices that would stream entertainment bits–movies, TV shows, music, photos, and so on–from the Internet to your HDTV.

These endeavors date back to the Internet’s formative years in the 90s, when numerous hardware, software, and online companies gave the Net-TV fusion a shot, but no one got it right.

The Early Days

America Online, back then the 800-pound ogre of online, tried an interactive TV service called AOL TV that quickly fizzled out. Microsoft and Intel teamed up with MTV to deliver digital TV content to big-screen PCs, which were destined for the living room (well, perhaps not). And Gateway 2000 launched an unsuccessful TV/PC hybrid system, as did Compaq Computer and Thomson Electronics.

Many early efforts failed in part because the technologies needed to make them work–speedy and affordable broadband service, in-home Wi-Fi, and faster processors capable of handling HD video streams–weren’t ready for prime time.

They are now, of course. Online video services like Netflix are seeing a surge in subscribers, while Blockbuster and similar DVD-rental chains are marching toward bankruptcy. The easy availability of low-cost media-streaming hardware, including DVRs, set-top boxes (e.g., Roku and Boxee gear), and various Blu-ray players and game consoles, has helped as well.

Of course, not all recent efforts have succeeded, either. The original Apple TV, which debuted in 2007, long endured a tepid reception from critics and end users alike. Even Apple seemed to ignore it. The aggressive $99 price of the new model, however, will certainly help Cupertino’s chances in the set-top market.

More to Come

The coming months will bring a flood of Apple TV competitors, most notably Google TV, the search giant’s much anticipated set-top box that’s slated to arrive this fall. And Amazon, which already runs a thriving online movie service (which, like Apple TV, offers 99-cent rentals of TV episodes), is reportedly developing a subscription streaming service that would challenge Netflix.

Sony, meanwhile, is expected to announce a new music and video subscription service as early as Wednesday, according to the Financial Times. The service would use Sony’s PlayStation game console and other Internet-connected devices to stream content. Finally, Microsoft is rumored to be developing a TV channel for its Xbox 360 console.

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By Tony Bradley
August 20, 2010

SAN FRANCISCO – Mobile business professionals have been able to sync Google Docs to the iPad and have access on the go even without a live network connection using the Memeo Connect app, but iPhone users were out of luck. Now, Memeo is launching version 2.0 of Memeo Connect–including an iPhone app extending the Google Docs capabilities to the popular smartphone.

Spencer Chen, director of corporate communications for Memeo, described the hurdles to developing the iPhone version of Connect. “It’s hard to believe, but iPhone support had a hard time making it onto our roadmap due to the many commitments to our partners, such as Google, Western Digital, Seagate, Netgear, and most recently Sony. But we couldn’t ignore our users…they were screaming for iPhone support.”

Aside from introducing an iPhone version of the app, Connect 2.0 also adds new features and capabilities to the Memeo app. Connect can now perform Google-powered searches of the full text of Google Docs content. The app also now provides a “download all” Google Docs option, as well as the ability to cancel all uploads.

The Connect 2.0 app–especially with the addition of the Connect app for the iPhone–is a great tool for businesses that are using Google Apps for business productivity. Microsoft still has a dominant position–a virtual monopoly–on the business productivity with the Microsoft Office suite, and on messaging with Microsoft Exchange, but Google is making progress in convincing businesses to adopt its cloud-based alternative.

While Google is aggressively trying to stake its place in larger enterprises–such as the city of Los Angeles or the United States government–it still faces a tough battle. Chen notes “The data, statistically and anecdotally, is clearly telling us that Google Docs adoption remains in the mid-market…the SMBs and very small enterprises,” adding “The disruption always comes from the low-end off the market. Enterprise adoption is coming along slower, but that shouldn’t surprise anyone. Microsoft Office just celebrated its 20th birthday and Google Apps is not going to displace that overnight.”
Chen also had some thoughts to share on the competitive landscape. “Memeo Connect’s unfair advantage will always be our ‘backend’…Google. Our deep partnership and even deeper product integration provides customers with the ideal joint solution. Memeo’s proven expertise in data management and file sync together with Google’s mind-numbing portfolio of web technologies makes for a formidable content management offering.”

While I agree with Chen that Memeo–with its partnership and integration with Google–has some distinct advantages over competing platforms such as Box.net or Dropbox, that relationship is both a blessing and a curse. Memeo has an upperhand when it comes to organizations adopting Google Docs–those organizations are in the minority. Organizations that haven’t embraced Google may find more benefit from using a less Google-centric solution.
Regardless, Connect 2.0 introduces some useful functionality, and those organizations or business professionals that do use Google Docs will welcome the capabilities Memeo brings to the iPad and iPhone platforms. Check out the new and updated apps in the Apple App Store.

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By Rick Broida
August 5, 2010
SAN FRANCISCO – Do you have more than one Google (or Gmail) account? If so, you’ve undoubtedly encountered the hassle of juggling them in your browser. You have to sign out of one in order to sign into another, and on and on. Major pain.

There were workarounds in the form of the Firefox add-ons, Greasemonkey scripts, and the like, but they were still something of a hassle. (Some people would even open different accounts in different browsers: one in Firefox, another in IE, a third in Chrome, and so on.)

Well, no more–Google’s new “multiple sign-in” feature lets you access multiple accounts simultaneously in one browser.

Just sign into your Google Account, access the Account Management page, and then look for Multiple sign-in under Personal Settings. Click Change, then follow the prompts. (Note: Google is in the process of rolling out this feature, so don’t be alarmed if you don’t see it yet. As of this writing, I still don’t.)

Currently, multiple sign-in works with Gmail, Google Calendar, Google Sites, Google Reader, Google Voice, App Engine and Google Code. When it’s enabled, you’ll see a drop-down next to your e-mail address at the top of the page. Two clicks and presto: you’re switched to a different account.

Huzzah! I’ve been waiting for this forever. Google just scratched a major hassle off my list. Now, if they could just do something about Gmail message threading…

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By Jeff Bertolucci
July 26, 2010

SAN FRANCISCO – Microsoft‘s quarterly earnings announcement on Thursday painted a rosy picture of a healthy and vibrant tech company. Revenue from Windows sales jumped 28 percent versus the same quarter a year ago.

And there’s little doubt that Windows 7 is a hit. More than 10 percent of all PCs worldwide run Windows 7, which is the fastest-selling operating system in history, Redmond claims. And while Microsoft’s third-quarter revenue of $14.5 billion rose a modest 6 percent over the same period a year earlier, profits shot up an impressive 35 percent.
So what’s not to like?

Well, for starters, Microsoft’s position in the emerging mobile computing market is questionable at best. For large enterprises, Research in Motion’s BlackBerry phones still rule, while Apple’s iPhone and Google Android-based devices continue to make inroads.

Redmond has stumbled badly in the cell phone arena. Its Windows Mobile 6.x platform is essentially moribund. Know anyone who uses a Windows phone anymore? (Yes, I know they’re out there, but their numbers are dwindling fast.) The company recently scrapped its social media-oriented Kin device, which arrived on the mobile scene at least a year too late. And while Microsoft’s upcoming Windows Phone 7 software does look promising, devices that run it won’t debut for a few more months.

Meanwhile, Microsoft continues to milk its Windows PC cash cow for all its worth. When it comes to the desktop and laptop market (both business and consumer), Redmond rules with its series of dominant products, including Windows 7 and the latest versions of Office, Exchange, and SharePoint.

But that could quickly change if low-cost laptop and tablet devices running one of Google’s mobile operating systems–Android or the upcoming Chrome OS–prove popular for businesses.

Microsoft’s PC-centric ways should be a cause for alarm in Redmond. It’s no surprise that the company’s biggest revenue growth is in its Windows and Windows Live division, while its Online Services and Entertainment and Devices divisions are relatively flat. Microsoft sees its Bing search, Xbox Live, and budding cloud services as areas of growth–but they’re not there yet.

Redmond’s revenue stream is too desktop-centric for its own good. Despite its Windows-oriented success, the company is a big question mark moving forward.

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By Barbara Hernandez
July 12, 2010

SAN FRANCISCO – Google is paying for research to shut down spammers on . . . Twitter and Facebook?
By using dozens of Twitter accounts, researchers at Texas A&M University are creating “honeypots,” or fake accounts that are supposed to lure spammers, who are eager to spread malware or phish for information, to social networks. And their work is being partially supported by a research grant from an unlikely source — one of Twitter’s online competitors, Google. From the Technology Review:

The honeypot accounts, like http://twitter.com/tayBourne, automatically post updates drawn from a collection of 120,000 real tweets harvested from Twitter. The team has also deployed honeypots on MySpace, and created software that uses dummy profiles on both networks to learn about spammer tactics. “We have a bot monitor who contacts our profiles,” says [ Kyumin ] Lee. “It looks at what they put in their messages and also accesses their profile to see their demographic information and past updates.”

So far, Lee says, “Our 61 honeypots tempted and collected 30,867 spammers on Twitter.”

The fake accounts try not to mimic a real person and are allocated to a dark address space and legitimate users are segregated from the spammers.

Lee said that most of the spammers pretend to be (surprise!) college-age females from California and (shock!) target men. Why is it so prevalent on social network sites? Social networks like Twitter and Facebook are extremely vulnerable to phishing, because users tent to trust their social networks more and due to the widespread use of URL shorteners.

Google funding research isn’t new. Its Google Research Blog chronicles most of the projects it funds, including a book on text processing, human-computer social interaction and other computer science research. Ridding the world of spammers is obviously a necessity for anyone using a computer and definitely for Internet entrepreneurs, so Google’s money is well-spent — even if it also helps its competitors.

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Should you trust Google?

By Fei on July 7, 2010

By Paul Venezia
July 07, 2010

SAN FRANCISCO – It’s not the first time that I’ve had this question on my mind, but reading Matt Prigge’s post last week — which echoed my own sentiments about cloud computing — led me to contemplate why we seem to consider Google’s cloud more trustworthy than others.

Nobody pushes cloud computing harder than Google: Gmail, Google Docs, Google Apps, Google this, Google that. It’s all based on a framework of remote resources and an amorphous blob of processing that’s been tuned to spit out whatever we happen to be looking for, accept whatever documents we create, and send email and IM messages. And unlike so many other cloud service providers, Google seems to be accepted in this role, while others inspire skepticism.

[ Also on InfoWorld: Read about Google's adventures in Wi-Fi snooping in France. | Check out Neil McAllister's comparison of Google Docs and Microsoft Office Web Apps. ]

Most people have heard Google’s corporate motto, “Do no evil,” which has been challenged again and again, from censorship in China right up to Google Street View cars detecting and cataloging nearby Wi-Fi networks. Google claims the latter was inadvertent, but the company is still in hot water for it.

Nonetheless, Google is going a step further. To feed Google Places, it’s placing cameras in certain public places and establishments, so you’ll be able to view the interior of a restaurant, say, before heading out for dinner. And this seems perfectly fine to most people. I wonder what the reaction would be if Microsoft or Oracle tried the same thing? Would it be all roses and sunshine, or would people look at some crusty, beady-eyed Oracle guy and send him packing?
Somehow, Google has convinced the world that the company isn’t, in fact, evil. That’s despite the fact that Google is the most powerful force on the Internet today — a position that companies with different corporate mentalities might wield like a truncheon.

But Google steps lightly and presumes nothing. The famously sparse home page remains free of ads and clutter — a design so beloved that when Google introduced a Microsoft Bing-like background image a few weeks ago, the Internet exploded with outrage, and the situation was quickly reversed. But screaming about background images is like yelling at a prison guard for the quality of the food: You’re still under lock and key, even if the consistency of the pudding improves.

Recently I’ve noted how much Facebook knows about you, but make no mistake, Google knows plenty, too. Based on IP information, they know your searches, naturally, but they also know everything you do with Google tools. Planning a trip? They know where you’re going and how you’re getting there if you use Google Maps and directions. Correlate that information with keywords in messages in your Gmail account and you can determine times, companions, specific destinations, the whole works. Use Google Maps on your smartphone and, technically, they could track your progress.
Given the paranoia about so many other intrusions such as government surveillance, snooping bosses, predators, whatever, it’s amazing what Google has gotten away with. We’ve taken the candy, and in return we’ve given up significant levels of privacy to some huge corporate entity that we inexplicably trust not to betray us.

Maybe we trust Google because it has been benevolent in the past — in not “monetizing” when it could have, in promoting open source here and there, and in providing whimsical perks to its employees. Sure, now and again we’ve sucked air and said, “Oops, that was kinda evil.” But strictly speaking, the company hasn’t screwed over enough people to dent its public image. The idea that Microsoft — or even Apple — could ever make that same claim is almost comical.

Google also has the benefit of being constantly available. Can you even recall the last time that Google Search was unavailable or down? Some apps have had snafus in the past — notably Gmail — but the Google main page has always been ready for service, fast as you please. And that impeccable reliability may have more to do with why folks trust Google with their details, documents, pictures, videos, and so on than anything else.

Me, I don’t trust the cloud. I don’t know that I ever will. Yet I have a Gmail account and I use Google Maps and a variety of other Google tools all the time. At this point in the evolution of the Internet, it’s impossible not to. Let’s just hope that those in control of our information can truly be trusted to do the right thing. Hope, in the end, is all we can do.

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By Jeff Bertolucci
June 24, 2010

google-voiceSAN FRANCISCO – Now that Google Voice is open to everybody in the U.S., small business owners, particularly those with less than 25 employees, should take a close look at Google’s free phone management service. Here are ten good reasons why:

1) Be local, even when you’re not: When setting up Google Voice, you have the option of selecting a phone number with the area code of your choice. So what’s the small business benefit? Let’s say you run a catering service that’s based in San Jose, CA (408 area code), and you’d like to attract customers in nearby San Francisco (415 area code). By choosing a 415 number and making it the public contact number for your business–at least in your San Francisco-based ads, anyway–you may lure more customers from SF. (I’m assuming you’d also have a 408 number for your San Jose clientele.) Some industries benefit from a local presence.

2) Phone number for life: If your business moves (perhaps to cheaper digs outside the city), your Google Voice number stays with you. And if you switch to a new office phone provider or wireless carrier, your customers won’t lose your number. Since you can configure your Google Voice number to ring one of more other phones, such as a work, home, or cell number, it’s less likely that you’ll miss important business calls too.

3) Easy voice conferencing: Nobody likes to enter a lengthy pass code and other digit strings to enter a conference call. Google Voice has a simpler approach: Participants ring your Google Voice number; as each call comes in, you follow the prompts to connect them to the conference.

4) Cheap international calls: Have a lot of overseas customers? Google Voice rates are dirt cheap–2 cents per minute to China, France, Germany, Greece, Italy, New Zealand, the UK, and a bunch of other places. International calling is easiest on Android phones with the Google Voice app installed: Simply use your phone’s native dialer to call abroad. Otherwise, the process is a bit clunky. Example: From the Google Voice inbox in your browser, click the “Call” button in the top left corner, enter a contact’s name or phone number, and press “connect.” Google Voice then rings your phone to initiate the call. When you answer, Google Voice connects you to the number you’re calling. Another option is to call your Google Voice number and enter the international number you’d like to call.

5) Send free texts: Does your wireless plan make you pay per text message? Those nickel and dime costs add up fast. With Google Voice, you can send free SMS text messages from your Google number. You also can configure your account to route copies of texts to email.

6) Different customers, different voicemail greetings: Want a special greeting for your best customers? Google Voice lets you set up personalized greetings for individual contacts. Perhaps a friendly hello for Mr. Spacely of Spacely Space Sprockets. Or a curt “Where’s my check?” for Deadbeat Dave from NeverPayMyBills.com.

7) Never miss an order: You can set up your account to ring certain phones based on who’s calling, or on the time of day. Let’s say it’s dinnertime and you’re expecting a big purchase order from an international customer. Google Voice will automatically route the call to the number of your choice.

8) Call screening: Remember how you used to be able to screen incoming calls with answer machines? With Google Voice, you can listen to a voicemail message as it’s being recorded. An automated voice prompt gives you the option of taking the call or letting it roll to voicemail. Call screening is a good way to avoid, well, people you’d rather not talk to at the moment (e.g., bill collectors or irate customers).

9) Mobile app: Have an Android or BlackBerry mobile phone? You’ll want to install the free Google Voice app, which nicely integrates the service with your phone’s OS. The app lets you navigate visually between voicemails, and also read automatic transcriptions provided by Google Voice. (Don’t expect perfect voice-to-text translations, however.)
10) It’s free. You’ve got nothing to lose by giving Google Voice a try. To sign up, start here.

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By Sarah Jacobsson
June 11, 2010

google_caffeineSAN FRANCISCO – Google announced the completion of its new web indexing system, called Caffeine, in a blog post Tuesday. According to Google, Caffeine will provide at least 50 percent fresher results for web searches than its last index.

Google started testing Caffeine in August 2009, and it was suggested that Caffeine would go live “after the holidays.”
Google’s old search index consisted of several layers, some of which were refreshed at a faster rate than others–the main layer updated every couple of weeks. Basically, this meant that content was not added to the Google search index until a layer was refreshed, so there was a significant delay between publishing content and having it show up on the search engine.

Caffeine analyzes the web in small portions, instead of analyzing the entire web, and updates the search index constantly. So, instead of having to refresh an entire layer, Caffeine can add new pages directly to the search index–hopefully, this means that pages will appear in the Google search index faster than ever.

According to Google, Caffeine takes up almost 100 million gigabytes of storage and adds information at a rate of hundreds of thousands of gigabytes per day. Google says that “if this were a pile of paper it would grow three miles taller ever second”–that’s how quickly Caffeine can index webpages.

Caffeine went live in the last few days, and is now being used in all Google searches. If you’re just a regular internet-trolling search-engine user, this means that you may start seeing different search results–hopefully more up-to-date, relevant news stories and blog posts.

If you’re a business user, or if you otherwise utilize search engine optimization techniques in order to get your pages indexed and ranked by Google, however, Caffeine may affect you (at the moment, it’s unclear exactly how it will affect you–though I imagine it may act as a stimulant and cause you to lose sleep, heh). After all, something that affects search engine results will certainly affect the practice of SEO.

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By Adam Leach & Nathan Burley
June 10, 2010

Adam Leach, principal analyst at Ovum, said: “In three short years the iPhone has become the industry benchmark for high-end smartphones and the fourth generation device only reinforces this view. The success of the iPhone is down to a number of interrelated factors. First, Apple created a device with a genuinely unique user experience, one that consumers still find engaging and easy to use. Second, Apple wrapped this user experience into a well designed and sleek form factor. Third, the company created an end-to-end platform that integrates Apple’s own services (eg iTunes) as well as third party services onto the device (through the hugely successful App Store).

“But perhaps more important subsequently has been Apple’s ability to build and motivate a large and active developer community that produces content, in the form of apps. This ecosystem of developers and the value they bring to the platform, as well as to consumers, is the hardest aspect of the iPhone proposition for other companies to replicate, especially given the reluctance of developers to support multiple software platforms. It is also the reason Apple is so keen to protect this community from disintermediation by the open web and hence its rather tough stance with Adobe over Flash.

“However, the iPhone 4 faces much stiffer competition than its predecessors. The rise of Google Android over the last two years has been phenomenal and is allowing manufacturers to create appealing alternatives to the iPhone; critically at cheaper prices. These handsets are more than just iPhone clones. The risk to Apple is that these devices offer greater freedom with available content and may prove more appealing, if it offers the right user and developer experience, than a device with Apple approved content only. This may ultimately be what puts the brakes on unlimited iPhone growth.”

Nathan Burley, Analyst at Ovum in Australia added, “From an Australian perspective, one interesting new feature of the iPhone 4 is that it supports quad-band 3G rather than tri-band in the previous versions. This means the iPhone 4 will be able to access the larger 900MHz 3G network footprints of Optus and Vodafone, where previous generations weren’t. The gap to Telstra in terms of network user experience when using the iPhone 4 compared to previous versions will be narrowed.”

Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Our research draws upon over 400,000 interviews a year with business and technology, telecoms and sourcing decision-makers, giving Ovum and our clients unparalleled insight not only into business requirements but also the technology that organisations must support. Ovum is part of the Datamonitor group.

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By Preston Gralla
June 7, 2010

windows-ban

SAN FRANCISCO – Google’s move to ban Windows for internal use was ostensibly for security reasons. But that looks more like a convenient excuse than anything else, because there are plenty of reasons the ban doesn’t make sense.

Google’s ban of Windows implies that the China attack was a garden-variety Trojan or piece of malware that infected individual PCs. In fact, nothing could be further from the truth. The attack on Google was extremely sophisticated and highly targeted. Dmitri Alperovitch, vice president of threat research for McAfee, told Wired Magazine, “We have never ever, outside of the defense industry, seen commercial industrial companies come under that level of sophisticated attack. It’s totally changing the threat model.”

Almost a dozen pieces of malware and multiple levels of encryption were used in the attack. Many people believe the Chinese government was involved, which means a substantial amount of time and work went into it.

What does this mean? Even if Windows wasn’t being used, Google still would have been targeted. Given the resources behind the attack, there’s a reasonable chance it would have succeeded. So banning Windows won’t keep Google safe.

Also, Macs are vulnerable as well. Mac fans will tell you time and time again Macs are not vulnerable to security risks. It simply isn’t true. Just yesterday, for example, security firm Intego reported that it uncovered spyware on freely distributed Mac applications. There are more Windows attacks because there are more Windows machines. Google switching users from Windows to Macs won’t keep them safe from targeted attacks like the Chinese one.

Plenty of analysts have said the ban won’t make Google any safer. John Pescatore, an analyst at Gartner who specializes in security issues told Computerworld “If [hackers] know that Google uses Macs, then they’ll just target the company with Mac malware. And Mac malware exists.” Michael Gartenberg, an analyst with the Altimeter Group, added, “The idea that security is behind this is a little bogus. Windows seems pretty good for Fortune 500 companies.”

So why did Google ban Windows? One potential reason is to promote the use of its upcoming Chrome OS. And certainly, Google doesn’t want to miss a chance to criticize Windows in the hopes of moving people away from Microsoft Office and onto Google Docs.

It’s not clear, though, that Google is any safer after banning Windows than before.

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